Support
We're a small team — you'll hear back from a real person.
PIN is the app that catches the content that inspires you — reels, posts, videos, articles, screenshots — from anywhere, and helps you turn it into content of your own. If something isn't working or you have a question, email founder@catchandpin.app and we'll help directly.
Get in touch
The fastest way to reach us is email: founder@catchandpin.app. Tell us what device you're on (iPhone or Android) and what you were trying to do, and we'll get back to you — usually within two business days.
How do I save something?
From any app — Instagram, YouTube, X, Safari, Photos, anywhere — tap the Share button and choose PIN. The link, post, video, or screenshot lands in your library in one tap. You can also paste a link straight into the app with the + button.
On iPhone, if you don't see PIN in the share sheet the first time, scroll the app row, tap More, then Edit, and enable PIN.
Where do my saves go?
Everything you save appears in your feed, grouped by day. You can organize saves into collections, filter by where they came from, and search the full text of everything — including the words spoken inside videos and the words inside your screenshots. Forget the exact words? Search by meaning instead.
What does Pebble do?
Pebble is the assistant inside PIN. It reads and watches what you save, answers questions about your library (with the original saves cited), researches topics with real sources, and turns your saved inspiration into ready-to-shoot scripts. If an answer ever looks wrong, email us with the question you asked and we'll look into it.
A share or save isn't working
First, make sure you're signed in and have a working internet connection — PIN saves locally first and syncs when it can, so a pin may appear instantly and finish processing a moment later. If a save is stuck or missing, force-quit and reopen the app to trigger a fresh sync. If it still doesn't show up, email founder@catchandpin.app with what you tried to save and we'll investigate.
Managing your account and data
You can export everything you've saved as a JSON file from Account → Export my data inside the app. To delete your account and all associated data, use Account → Delete account, or see our account deletion page for details. Deletion is irreversible.
Privacy and terms
For how we handle your data, see our Privacy Policy. For the rules of using PIN, see our Terms of Service.
Still need help?
Email founder@catchandpin.app. Real questions get real answers from the person who builds PIN.